Privacy Policy
Last Updated: March 12, 2025
1. Introduction
Zuri ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating application and website.
2. Information We Collect
2.1 Information You Provide
- Registration Data: Name, email address, phone number, date of birth, gender, location, profile photos, and biographical information
- Payment Information: Credit/debit card details (processed securely through Paystack)
- Communication Data: Messages, preferences, and interactions with other users
- Verification Data: Government ID, facial recognition data for KYC verification
- Location Data: GPS coordinates for profile setup and safety verification
2.2 Information Collected Automatically
- Device information (device type, OS version, unique identifiers)
- Usage data (features accessed, duration of use, interactions)
- Login information and authentication events
- Analytics data (page views, clicks, errors)
- IP address and approximate location
2.3 Information from Third Parties
- OAuth Providers: Google, Instagram, LinkedIn (profile information if you authorize)
- Verification Services: Third-party KYC and background check providers
- Payment Processors: Paystack (transaction data)
3. How We Use Your Information
- Creating and maintaining your account
- Providing and improving our dating services
- Processing payments and transactions
- Verifying your identity and preventing fraud
- Sending service updates and feature announcements
- Responding to your inquiries and customer support requests
- Personalizing your experience and recommendations
- Enforcing our Terms of Service and other agreements
- Legal compliance and regulatory obligations
- Analytics and improving app performance
4. Data Sharing and Disclosure
4.1 What We Share With Other Users
Your profile information (photos, bio, age, location, interests) is visible to other users according to your privacy settings. Messages are only shared with the recipient.
4.2 Third-Party Service Providers
We share personal data with:
- Payment processors (Paystack)
- Cloud hosting providers (AWS, Vercel)
- KYC and identity verification services
- Error tracking services (Sentry)
- Email delivery services (Zoho)
- Analytics providers (Vercel Analytics)
4.3 Legal Requirements
We may disclose information when required by law, court order, or government request to protect our legal rights or safety.
4.4 Business Transfers
If Zuri is acquired or merges with another company, your data may be transferred as part of that transaction.
5. Data Retention
- Active Accounts: Data retained while account is active
- Deleted Accounts: Most data deleted within 30 days; some retained for legal/safety reasons for up to 90 days
- Payment Records: Retained for 7 years (tax/legal compliance)
- Verification Data: Retained for 1 year after verification
- Support Communications: Retained for 2 years
6. Your Privacy Rights
6.1 Access and Portability
You can request a copy of your personal data by contacting privacy@zuri.network. We will provide it in a portable format within 30 days.
6.2 Correction
You can update your profile information directly in the app or request corrections from our support team.
6.3 Deletion (Right to Be Forgotten)
You can request account deletion. We will delete your data within 30 days, except where legally required to retain it.
6.4 Opt-Out of Marketing
You can unsubscribe from promotional emails by clicking the unsubscribe link or managing preferences in your account settings.
6.5 Data Portability
You have the right to receive your data in a structured, portable format (CSV/JSON).
7. Security Measures
We implement industry-standard security practices:
- HTTPS/TLS encryption for data in transit
- AES-256 encryption for data at rest
- Password hashing with bcrypt
- Secure OAuth token handling
- Regular security audits and penetration testing
- Rate limiting to prevent abuse
- Access controls and role-based permissions
8. Children's Privacy
Zuri is not intended for users under 18 years old. We do not knowingly collect data from minors. If we discover we've collected data from a minor, we will delete it immediately.
9. International Data Transfers
Your data may be transferred to and processed in countries outside West Africa, including the United States and Europe. By using Zuri, you consent to such transfers.
10. Cookies and Tracking
We use cookies and similar technologies for:
- Session management (authentication)
- Preferences and settings (UI theme)
- Analytics (usage patterns)
- Fraud prevention (CSRF protection)
See our Cookie Policy for details.
11. Changes to This Policy
We may update this Privacy Policy. We will notify you of material changes by email or prominent notice in the app. Your continued use constitutes acceptance.
12. Contact Us
For privacy questions, data requests, or concerns:
- Email: privacy@zuri.network
- Mail: Zuri Network, Privacy Department, [Your Address]
- Data Protection Officer: dpo@zuri.network
13. Jurisdiction-Specific Rights
13.1 GDPR (EU Users)
If you're in the EU, you have additional rights under GDPR including the right to lodge a complaint with your local data protection authority.
13.2 CCPA (California Users)
California residents have the right to know, delete, and opt-out of the sale of personal information. Contact privacy@zuri.network to exercise these rights.
© 2025 Zuri Network. All rights reserved.